How You Show Up Changes Everything
Master the Art of Connection, Confidence, and Positive Impact
“While I attended several Breakout Sessions at the ACES Conference in Hilton Head, I found none more motivational or more thought-out than your session. Your enthusiasm and passion for your work showed throughout your presentation! Allowing the “round-table” atmosphere was a terrific idea and I only wish the other presenters would have followed your lead! Thank you for making the conference worth my while.”
Kristin Hulver | Cypress Landing | Chocowinity, NC
HOW YOU SHOW UP CHANGES EVERYTHING
Master the Art of Connection, Confidence, and Positive Impact
Before people trust your expertise, embrace your ideas, follow your leadership, or choose to do business with you, they make a more immediate decision:
How do I feel when I am with you?
In today’s fast-moving, highly connected—and increasingly disconnected—world, how we show up has never mattered more. Within seconds, impressions are formed about our confidence, credibility, competence, character, and ability to connect. Those impressions can open doors, strengthen relationships, inspire cooperation, and create opportunities—or quietly close them.
Should something this important really be left to chance?
Inspired by Susan C. Young’s book, The Art of First Impressions for Positive Impact: 8 Ways to Shine Bright to Transform Relationship Results, this engaging and highly practical keynote reveals how small, intentional shifts in mindset, communication, presence, and behavior can dramatically transform the way people relate, lead, collaborate, and succeed.
With warmth, humor, high energy, and immediate real-world application, Susan introduces her powerful 8 Arts Model for creating positive impact—from the first impression to the lasting one. Audience members discover how to become more confident without pretense, more authentic without oversharing, and more influential without manipulation.
This program goes far beyond handshakes, introductions, or polished appearances. It addresses the human skills that determine whether people feel seen, heard, respected, valued, and inspired to engage. Because when trust is built, communication improves. When connection deepens, collaboration grows. And when people become more intentional about how they show up, everything can change.
Your Audience Will Learn How To . . .
- Apply Susan’s 8 Arts Model to strengthen personal and professional relationships
- Build genuine confidence while remaining grounded in authenticity
- Communicate with greater clarity, courage, warmth, and emotional intelligence
- Become more fully present and engaged in every interaction
- Create positive rapport by asking—and answering—more meaningful questions
- Recognize the subtle behaviors that weaken credibility, trust, and connection
- Turn brief encounters into memorable moments of positive impact
- Transform a strong first impression into an even stronger lasting one
In a world where technology can connect us instantly but cannot create trust for us, the ability to connect meaningfully has become a true competitive advantage.
Give your audience the tools to show up with greater confidence, communicate with greater intention, and create the kind of positive impact people remember long after the interaction ends.
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"The power of a first Impression has long been held as one of the most important tools for human communication. Susan Young explains the processes graphically for putting this power into action. Her understanding of the human psyche is sensational! The Art of First Impressions for Positive Impact is a must-read for anyone who wants to take their relationships to the next level."
The Sales Doctor
Inspiring your organization to BOOST POSITIVITY, IMPROVE ENGAGEMENT, & TRANSFORM YOUR TEAMS so that you can . . .
Make a Positive Impact
Susan’s Amazing Clients Include . . .
