confident communications
creating a Positive & engaged workplace
Are you ever irritated, frustrated or stressed out by poor communication?
Does your team play well together or is reaching agreement always a struggle?
Does your culture provide a positive environment for your customers, staff, and YOU?
Is it sometimes easier to avoid confrontation than to bravely dive into a healthy dialogue?
If you have answered ‘YES’ to any of these questions, Keynote Speaker Susan Young’s CONFIDENT COMMUNICATIONS program can help you shift your team for positive, healthy, and engaged connection.
Here’s what we know: Whether you are seeking powerful ways to unify your people, create a more positive workplace, deepen your level of collaboration, or deliver world-class customer service—great COMMUNICATION SKILLS are essential for your success. Cohesiveness, performance, momentum, and bottom-line productivity and profitability all start by building AUTHENTIC relationships forged in trust, cooperation, and respect.
How can you avoid communication roadblocks that stand in the way of your goals? How can you get your message across CLEARLY to be more effective and understood? Whether it’s a face-to-face conversation, a telephone call, or a written e-mail, a meaningful message can make or break your success.
In this powerful and insightful keynote, motivational keynote speaker Susan C Young will share the real-world, how-to communication skill solutions for connecting with confidence—personally and professionally.
Your Audience Will Learn How To:
- Create positive changes in the way they walk, talk, connect, and engage
- Apply the 5 Love Languages to transform relationship results
- Use BODY LANGUAGE to positively influence how messages are received
- Develop a culture of psychological safety in which your team can strive and thrive
- Understand 4 distinct PERSONALITY STYLES to connect with others on their terms
- Use healthy communication as your best marketing and customer service strategy
- Show APPRECIATION in the workplace to build a unified, engaged, and caring team
Communication is the root of your business success. Teaching your team to be leaders in their conversations and connectors for clients, customers, and colleagues is a game changer. Ready to make a difference for your organization? Invite Susan to speak at your next event. Call Susan today!
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“Susan Young is a superb example of self-motivation, confidence and enthusiasm. As a guest lecturer, she addressed diverse group of adult, high school and at-risk students. Her presentation had an obvious effect across the entire spectrum of students. She has a gift for being able to motivate people to realize they are special and capable of great accomplishments in life. Her message, that personal choices will determine the direction your life takes, is especially important to young people today. She inspires people to set high goals in their careers and their lives. We highly recommend Susan as a speaker to any level of academic, professional or social audience.”
Business Technology Instructors | Okaloosa Applied Technology Center -
"I was fortunate to be able to have Susan Young come speak to the HR MBA students at the UW-Madison on Confident Communications. Being in HR and in business, they will have to master the skill of communications in order to thrive in their positions. Susan delivered an engaging presentation that got them involved and thinking. Her style is very dynamic and her message was spot-on! I would welcome the opportunity to see her present again as I would continue to learn from her. I highly recommend Susan as a speaker in any of her areas of expertise!"
Hausmann-Johnson Insurance, Inc. | HR Consultant
Inspiring your organization to BOOST POSITIVITY, IMPROVE ENGAGEMENT, & TRANSFORM YOUR TEAMS so that you can . . .
Make a Positive Impact
Susan’s Amazing Clients Include . . .
